Privacy Policy

1. Who we are

Liberty Mind Ltd (company number registered in England & Wales), trading as Liberty Mind ("we", "us", "our"), is the data controller responsible for your personal data. Our registered address is in the United Kingdom.

If you have questions about this policy, please contact us at hello@libertymind.co.uk.

2. What data we collect

We may collect and process the following personal data:

• Identity data: name, job title, company name.
• Contact data: email address, phone number.
• Transaction data: details of products and services you have purchased from us, payment information (processed securely via Stripe — we never store card details).
• Technical data: IP address, browser type, device information, pages visited, and time spent on pages (collected via cookies and analytics tools).
• Communication data: any correspondence you send us, including enquiry forms, emails, and newsletter sign-ups.

3. How we use your data

We use your personal data for the following purposes:

• To provide and deliver the services you have requested.
• To process payments and send purchase confirmations.
• To send you our newsletter and marketing communications (only where you have opted in).
• To respond to your enquiries and provide support.
• To improve our website, services, and user experience.
• To comply with legal and regulatory obligations.

4. Legal basis for processing

We rely on the following legal bases under the UK GDPR:

• Consent: where you opt in to receive newsletters or marketing.
• Contract: where processing is necessary to fulfil a contract with you (e.g. delivering coaching or workshop services).
• Legitimate interest: where processing is necessary for our legitimate business interests (e.g. website analytics, improving our services), provided your rights do not override those interests.
• Legal obligation: where we are required by law to process your data.

5. Who we share your data with

We may share your personal data with the following categories of third parties:

• Payment processors: Stripe, for secure payment handling.
• Email service providers: to deliver newsletters and transactional emails.
• Analytics providers: to understand website usage.
• Hosting providers: for website and application hosting.

We do not sell your personal data to any third party.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Newsletter subscribers' data is retained until you unsubscribe. Transaction data is retained for up to 7 years for accounting purposes.

7. Your rights

Under the UK GDPR, you have the following rights:

• The right to access your personal data.
• The right to rectification of inaccurate data.
• The right to erasure ("right to be forgotten").
• The right to restrict processing.
• The right to data portability.
• The right to object to processing.
• The right to withdraw consent at any time.

To exercise any of these rights, please contact us at hello@libertymind.co.uk.

8. Cookies

We use cookies and similar technologies on our website. For full details, please see our Cookie Policy.

9. International transfers

Some of our third-party service providers may be located outside the UK. Where this is the case, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data.

10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this page periodically.

11. Contact us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:

Liberty Mind Ltd
Email: hello@libertymind.co.uk

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.